Free Shipping
Quality guarantee
Hassle-free returns
100+ satisfied customers

Do YOU HAVE A QUESTION?

FAQ

What is your return policy?

We offer a 30-day return policy on all items. If you're not satisfied with your purchase, you can return it for a full refund within 30 days of receipt. Please ensure the product is in its original condition and packaging.

Do you offer free shipping?

Yes! We provide free shipping on all orders, no matter the size. Delivery times may vary depending on your location.

Do you ship internationally?

Yes, we ship worldwide. International shipping times may vary depending on your location and customs processes.

How long does shipping take?

Shipping typically takes 5-10 business days, depending on your location. Once your order is shipped, you'll receive a tracking number to monitor your delivery.

How do I track my order?

After your order has been processed and shipped, you will receive an email with a tracking number. You can use this number to track your package via our shipping partner’s website.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

How do I use a discount code?

At checkout, simply enter your discount code in the box provided and click "Apply." The discount will be reflected in your total before you proceed with payment.

Can I change or cancel my order?

Once an order has been processed, it cannot be changed or canceled. However, if you contact us immediately after placing your order, we will do our best to accommodate your request.

How can I contact customer support?

You can reach our customer support team via chat or email at contact.primesen@gmail.com or through our contact form on the website. We aim to respond within 24-48 hours.